Terms and Conditions

Terms and Conditions for the purchase of Conscience Marketing courses

These terms and conditions apply to both self-serve e-learning courses and those facilitated by a trainer, either in person or online. They are delivered by trainers from Mosaic Publicity Ltd, the founders of Conscience Marketing, based at Suite 6, Oyster House, Severalls Lane, Colchester CO4 9PD.

Training courses

A description of our courses and the dates on which they are delivered are available on our website at www.consciencemarketing.co.uk. We reserve the right to change the course details without notice (usually to update the content for the benefit of delegates).

We do not make any guarantee to you that you will obtain a particular result, professional qualification or employment opportunity from your purchase and completion of any of our courses.

Bookings

You can book online at www.consciencemarketing.co.uk, by phone +44 1206 841933, or email training@mosaicpublicity.co.uk. Our Training Team are available between 9am and 5pm, Monday to Friday (excluding public holidays in England).

Bookings are confirmed automatically by email and you will receive a Zoom link to the training that you have booked if facilitated training, or a link to your unique page if undertaking self-serve e-learning. If you haven’t received a confirmation email within 24 hours of booking, please let us know.

A legally binding agreement between us and you shall come into existence when we have received the relevant fees from you and have sent you an email confirming your booking.

Fees

The fees for our courses are shown on the website at the time of booking. Course fees include tuition and all training materials. We reserve the right to change subsequent course fees without notice.

Any discounts given (for example, for charities) are at our discretion and apply at the time of booking only.

Payment

All fees for our courses are subject to VAT. Payment is due immediately when booking online. Payments are processed through PayPal. You do not need a PayPal account to pay online, the system accepts credit and debit cards.

To pay by bank transfer please email training@mosaicpublicity.co.uk or call ++44 1206 841933 for our bank details.

Transfers, cancellation and postponement

Courses purchased through us have a 14-day refund policy from the day of their purchase, providing the learner has not accessed / logged into their course(s).

If we cancel a course any fees you have paid will be refunded in full or you can transfer to another date at no extra charge; the choice is yours. You can substitute another delegate at no extra charge.

If you are unable to make a specific training date, we may be able to provide alternative training dates.

Changes

Mosaic Publicity Ltd/Conscience Marketing reserves the right to make changes and improvements to the content of any of its courses at any time without notice.

Satisfaction Guarantee

If you are not completely happy with the course please speak to the trainer on the day as soon as possible. In the unlikely event that the course still does not meet your expectations, we will refund your course fee in full. Any claims for a refund must be made via email within 48 hours of the close of the course. No conditions, warranties or other terms shall apply to the training delivered.

Although Mosaic Publicity Ltd aims to deliver its training to the highest standards, neither it, nor its trainers accept any liability for (i) any inaccuracy or misleading information provided in the programmes or Course Materials and any reliance by the learner on any such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, or (iv) any indirect, special or consequential loss arising from any breach of the terms of this Agreement.

Intellectual Property

All Intellectual Property Rights in the online courses, course materials, and commentary made by trainers remain the intellectual property of Mosaic Publicity Ltd, whether adapted, written for or customised for the Client or not.

You are not authorised to:-

(i) copy, modify, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit or distribute any of the Course Materials without prior written permission;

(ii) record on video or audio, relay by videophone or other means the Online Course or Taught Course given;

(iii) use the Course materials in the provision of any other course or training whether given by us or any third party trainer;

(iv) remove any copyright or other notice of Conscience Marketing on the course materials;

(v) modify, adapt, merge, translate, disassemble, decompile, reverse engineer (save to the extent permitted by law) any software forming part of our online courses.

Confidentiality

Each party shall keep the other party’s confidential information strictly confidential and not use it otherwise than for the purposes of these terms and conditions, and informing individuals about the services provided by Mosaic Publicity Ltd and Conscience Marketing.